REFUND POLICY

Effective Date: November 4, 2026

At Midlife Wellness & Beyond (“MW&B,” “we,” “us” or “our”), we want you to understand exactly what you are purchasing before you complete your order.

Because most MW&B products are digital and provide immediate access to downloadable or member-only content, our refund policy differs from the return policy you might expect for a physical product.

Please review this policy before purchasing.

1. DIGITAL PRODUCTS

Unless a specific product page states otherwise, purchases of MW&B digital products are final once the product has been delivered, downloaded or access has been provided.

Digital products may include:

The MW&B 10-Week Stronger Life Program
The Eight Pillars Manual
Breakfast Guides
Lunch Guides
Train Smarter
Kitchen Guides
Exercise Guides
Workbooks and trackers
Recipe collections
Downloadable PDFs
Member-only educational materials
Other digital guides and resources

Because digital content can be accessed immediately and cannot be physically returned, we generally do not provide refunds simply because you:

Changed your mind
No longer wish to use the product
Did not complete the program
Did not download or use all of the materials
Purchased the product and later decided it was not a good fit
Expected results that were not promised on the product page

We encourage you to review the product description carefully before purchasing.

2. THE MW&B 10-WEEK STRONGER LIFE PROGRAM

The MW&B 10-Week Stronger Life Program is a digital educational program that provides access to program materials and supporting resources.

Once access to the program has been provided, the purchase is generally non-refundable unless:

You were charged more than once for the same purchase
You received the wrong product
We are unable to provide the product or access you purchased
A refund is required by applicable law
The product page specifically offered a refund guarantee or different refund terms at the time you purchased

Not completing the program, changing your mind after receiving access or deciding that you do not wish to continue does not, by itself, qualify the purchase for a refund.

3. DUPLICATE OR INCORRECT CHARGES

If you believe you were accidentally charged twice for the same purchase or charged an incorrect amount, please contact us.

Once we verify the error, any duplicate or incorrect charge will be corrected and, where appropriate, refunded to the original payment method.

4. WRONG PRODUCT OR ACCESS PROBLEM

If you purchase a product and:

Receive access to the wrong product
Do not receive the product you purchased
Cannot access your purchased materials because of an issue on our side
Receive a file that is materially defective or unusable

please contact us so we can correct the problem.

We will first make a reasonable effort to restore access, replace the file or provide the correct product.

If we are unable to provide the product you purchased, we will provide an appropriate refund.

5. TECHNICAL ISSUES

Before requesting a refund because of a technical problem, please contact us for assistance.

Technical issues may sometimes result from:

Browser settings
Device compatibility
Internet connectivity
Email filtering
Forgotten login information
Download settings
Third-party platform issues

We will make reasonable efforts to help you access the materials you purchased.

A technical issue that can reasonably be corrected does not automatically qualify a purchase for a refund.

6. PRODUCT DESCRIPTIONS

We work to describe MW&B products accurately so customers understand what they are purchasing.

Before completing your purchase, please review:

The product description
What is included
The format of the product
Any membership or access requirements
The price
Any refund terms shown on the sales or checkout page

If a specific product page provides refund terms that are more favorable than this general policy, the product-specific terms displayed when you purchased will apply to that purchase.

7. PROMOTIONAL AND DISCOUNTED PRODUCTS

Products purchased using a promotional code, launch price, sale price or other discount remain subject to this Refund Policy unless the applicable promotion clearly states different terms.

8. FREE PRODUCTS

Free MW&B resources do not have monetary refund value.

This may include:

Free guides
Free trackers
Free newsletters
Free downloads
Promotional resources

9. HEALTH AND WELLNESS RESULTS

MW&B products provide general educational information concerning topics such as real food, cooking, movement, strength, recovery, mindset and healthy aging.

Individual results vary.

A refund is not available solely because a customer:

Did not experience a particular health or fitness result
Did not lose weight
Did not gain a particular amount of strength
Did not experience a particular change in energy, sleep or wellbeing
Did not follow or complete the program

MW&B does not guarantee specific health, fitness or lifestyle outcomes.

10. LIFETIME-ACCESS PRODUCTS

Where a product is specifically sold with lifetime access, access is governed by the terms stated on the applicable product page and in the MW&B Terms & Conditions.

A lifetime-access purchase does not create an unlimited right to request a refund after the product has been accessed or used.

11. HOW TO REQUEST HELP OR A REFUND REVIEW

If you believe your situation qualifies for a refund or correction under this policy, contact:

Midlife Wellness & Beyond
Email: Mark@chefmarkallison.com

Please include:

Your full name
The email address used for the purchase
The product purchased
The date of purchase
Your order or transaction number, if available
A brief explanation of the issue

We may request additional information reasonably necessary to locate and verify the transaction.

12. APPROVED REFUNDS

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

Processing times after a refund is issued are controlled in part by the customer's bank, card issuer or payment provider.

If the refund relates to a digital product or member program, access to the refunded product may be terminated.

13. CHARGEBACKS AND PAYMENT DISPUTES

If there is a problem with your purchase, we encourage you to contact us first so we have an opportunity to resolve it.

Nothing in this Refund Policy limits any lawful right you may have to dispute an unauthorized or incorrect charge with your bank, card issuer or payment provider.

14. CONSUMER RIGHTS

Nothing in this Refund Policy is intended to limit or waive any consumer right that cannot legally be waived.

If applicable law provides you with additional cancellation, refund or other consumer rights, those rights will apply.

15. CHANGES TO THIS POLICY

We may update this Refund Policy as our products, business or legal obligations change.

The policy applicable to your purchase will generally be the policy or product-specific refund terms presented at the time of purchase, except where applicable law requires otherwise.

16. CONTACT

Questions regarding refunds or purchases may be sent to:

Midlife Wellness & Beyond
Mark@chefmarkallison.com